🛡️ Luxify Prime – Return & Refund Policy
(Shop With Confidence Guarantee)
⭐ 7-Day Easy Return Guarantee
We offer a 7-Day Easy Return Policy from the date of delivery.
If you’re not satisfied, you can request a return — simple and hassle-free.
⭐ What Can Be Returned?
You can return a product if:
• The item is damaged or defective
• You received the wrong product
• The item is unused and in original packaging
• The return request is made within 7 days
We believe in fair policies — for both you and us.
⭐ What Cannot Be Returned?
To maintain quality standards, we cannot accept:
• Used products
• Items without original packaging
• Products damaged after delivery
• Discounted or clearance items (if applicable)
⭐ How To Request a Return?
It’s simple:
1️⃣ WhatsApp us your Order Number
2️⃣ Share clear pictures of the product
3️⃣ Our support team will respond within 24 hours
We believe in fast responses — no chasing, no excuses.
⭐ Refund Process
Once your return is approved:
• We arrange reverse pickup (in major cities of Pakistan)
• After inspection, refund is processed within 3–5 working days
• Refund method:
- Bank Transfer
- JazzCash / EasyPaisa
- Store Credit (optional, faster)
For Cash on Delivery orders, refund will be transferred digitally.
⭐ Our Promise
We are not just selling products — we are building trust.
If we make a mistake, we fix it.
If there’s an issue, we solve it.
No drama. No delays.
